Products / Smart Metering Protocols / Modbus Serial Service
Smart Metering Protocols

Direct serial meter polling—fast and reliable

A dedicated worker for each serial connection ensures no port conflicts and sequential, predictable meter reads.

What it is

Modbus Serial Service is a backend component that continuously reads electricity and energy meters connected via RS-232 or RS-485 serial cables. It automatically manages multiple COM ports in parallel, decodes meter data according to each meter's manufacturer, and broadcasts live readings across the platform. Configuration is entirely data-driven—add or remove meters in the platform database and the service adapts in seconds.

Key benefits

No port conflicts or deadlocks

Each serial connection gets its own dedicated processing thread that owns the port exclusively. Meters on the same connection are read sequentially, eliminating race conditions and ensuring clean data.

Adapts to meter diversity

Automatically loads the correct decoder for each meter brand—no manual setup, no code changes. Add a new meter type to the platform database and it's ready to read.

Live system-wide visibility

Decoded meter values stream instantly to the historian, dashboards, OPC servers, and alerts. One unified source of truth for all serial-connected meters.

Modern, lean infrastructure

Uses far fewer server resources than older thread-per-meter designs while staying responsive at scale.

Capabilities

  • Poll unlimited serial connections (RS-232, RS-485)
  • Decode Modbus RTU meters from any manufacturer via pluggable per-make readers
  • Configure all polling schedules, timeouts, and serial parameters via the platform database—no restarts needed
  • Broadcast live readings to historians, dashboards, and external systems via the platform messaging backbone
  • Track connection health and data freshness via standard platform diagnostics
  • Graceful shutdown and recovery from port failures or network interruptions
  • Per-connection rolling logs for troubleshooting

Put Modbus Serial Service to work on your estate.

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